Before installing package you must make sure that you are capable of using composer, .htaccess or nginx config files and configuring permissions. We are not providing free installation services. If you think, that you found bug in the script or theme, feel free to create a ticket through tickets section. Don’t forget to attach error message and step by step process like how to replicate an issue. Then, our teams will fix the issue for the next update. It is important to know that we do not make refund based on the bugs reports.
Here you can see installation example.